Terms & Policies
We are committed to transparency and protecting your rights in every transaction.
Select the policy you'd like to learn about.
Privacy Policy
How we collect, use and protect your personal information.
Complaint & Feedback Resolution
Our process for handling customer complaints and feedback.
Pricing Policy
How prices are listed and adjusted on the Pickup Bia website.
Payment Policy
Accepted payment methods and order confirmation process.
Product Conditions & Restrictions
Purchase conditions, age requirements, and alcohol product warnings.
Shipping, Returns & Refunds Policy
Information about delivery, return conditions, and refund process.
Online Support
Customer support channels and legal compliance commitments.
