Terms & Policies
We are committed to transparency and protecting your rights in every transaction.
Updated July, 2026
Customer support channels and legal compliance commitments.
09:00 – 19:00
Daily, including weekends and public holidays
Full compliance with e-commerce regulations.
Compliance with the Consumer Protection Law.
Compliance with personal data protection regulations.
Providing truthful and transparent product and pricing information.
Protecting customer information.
Resolving complaints promptly, fairly and transparently.
Complying with regulations on alcohol sales; not selling alcoholic products to persons under 18.
Cooperating with state management authorities upon request.